FAQS
Our customer service team is as extraordinary as our products and we are always happy to answer any questions you may have regarding our products or policies. Contact our customer service department at the Sweet Flavor worldwide headquarters located in Miami, FL at 305-685-8810 from 9:00 AM to 5:00 PM EST Monday through Thursday and 8 AM to 4 PM on Friday. You are also welcome to email us during or outside of business hours at contact@sweetflavorfl.com
Our Miami, FL showroom and store is open to the public Monday through Thursday, 9 AM – 5 PM and Friday from 8 AM to 4 PM (EST). Here, you can explore our extensive collections of luxury containers including catering supplies, restaurant, and hotel supplies as well as consult with one of our many experts on staff.
Out store is located at 14501 NW 57 Avenue, suite 104, Miami, FL 33054. The location of our store is right on 57 Avenue behind Opa Locka Airport.
Question: How long does it take to process and ship an order out?
Answer: All orders received by 1 PM will be shipped out the same day, orders processed after 1 PM will ship the following business day.
Question: Are the catering supplies that you sell food safe?
Answer: You can be assured our entire inventory of catering supplies is food safe.
Question: Is Sweet Flavor Florida a secured website?
Answer: Make purchases at www.sweetflavorfl.com with confidence. We’ve partnered with Authorize.Net, an award-winning international payment service provider (PSP) that securely and safely processes a variety of customer payment options.
Refer to an online payment diagram to see how it works. Authorize.Net adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.