Shipping & Return Policy

Sweet Flavor FREE Ground Shipping Policy

Sweet Flavor offers FREE ground shipping for all orders at or over $500. FREE ground shipping service is available only in the continental US.

Please feel free to contact our customer service department at the Sweet Flavor worldwide headquarters at 305-685-8810 from 9:00 AM to 5:00 PM EST for questions regarding our shipping and return policy.

Sweet Flavor Shipping Policy

Sweet Flavor offers Same Day shipping for purchase orders received by 1 PM (EST). Orders processed after 1 PM (EST) will be shipped out the following business day. All packages are fully insured a tracking number will be provided via www.FEDEX.com.

Sweet Flavor offers International Express Shipping Services. This new service is ideal for international customers who require expedited worldwide shipping. Please contact our customer service at 305-685-8810 or via email at contact@sweetflavorfl.com to inquire about our competitive international rates.

Sweet Flavor Return Policy

Sweet Flavor strives to provide you with the highest quality products. If you are not happy with your purchase, you may return it to us within 5 days of delivery. All returns are subject to a 20% restocking fee.

If the product is damaged, defective, or incorrect, contact our customer service at 305-685-8810 to obtain a Return Authorization (RA) number.

We will respond to your issue within one business day. If you received an item in error, we will gladly waive the restocking fee.

We cannot accept returns of certain items, including:

• Final Sale items.

• Special Order Items.

• Pre-order Items.

• Any item that has obvious signs of use.

• Any item that is not in its original condition, is damaged, or is missing parts.

• Items returned without a Return Authorization Number.