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FAQs

 

Sweet Flavor customer service hours are Monday through Friday, 7:30 AM - 4:00 PM Eastern Time. If there is anything we can do to improve your shopping experience, please contact us by e-mail at customerservice@sweetflavorfl.com or call (305) 532-3731 during business hours.

Please note that pick-ups are only available Monday through Friday from 8am to 3pm.

 

Question: How long does it take to process and ship an order out?

Answer: All orders received by 1pm will be shipped out the same day, after 1pm orders will ship the following business day.

Question:  Are the catering supplies that you sell food safe?

Answer:  Yes all of our items that we sell are food safe.

Question: Is Sweet Flavor Florida a secured website?

Answer:  You can shop at www.sweetflavorfl.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram  to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .




All prices are in USD Copyright 2014 Sweetflavorfl.com.